About Us
Philosophy
We use our extensive and long-standing knowledge of the tourism market and our above-average networking with tour operators and travel agencies to ensure that our hotel and DMC partners (incoming agencies) have a better standing in the market, that their respective concepts are understood and that good networking can also take place. We communicate clearly, are proactive, act transparently and loyally and are always open to criticism.
Goals of cooperation
The first step is to present and place our partners with the tour operators both in the catalogues and on their websites. The second step is to support travel agency staff in selling hotels or roundtrips through innovative marketing measures. This includes presentations, training courses, roadshows as well as print and online advertising.
We also organise individual training courses directly at the travel agency!
Furthermore, we are happy to help with our expertise and experience in answering customer enquiries or planning events.
Trade Representation
Petra Schickling
Managing Director
Fon: +49 (0)6182 96147 - 11
Kerstin Marks
Sales & Marketing Manager
Fon: +49 (0)6182 96147 - 12
Susanne Lastein
Business Development Manager
Fon: +49 (0)6182 96147 - 16
Christine Altzinger
Sales & Marketing Manager
Fon: +49 (0)6182 96147 - 14
Gabi Henze
Sales & Marketing Manager
Fon: +49 (0)6182 96147 - 13
CLaudia Steidelmüller
Sales & Marketing Manager
Fon: +49 (0)6182 96147 - 15
PR & Communication
Stefany Seipp
Sustainable PR
Fon: +49 (0)152 - 564 536 19
extended team
angela nappa
our partner for:
uk
scandinavia
Spain & portugal
italy
france
eastern europe
the pillars of joint success
During our more than 30 years working in the tourism industry, we have seen many developments, trends come and go. We have never lost sight of the goal set for HR&N: Success can only be achieved if we maintain open, honest and loyal cooperation with business partners like you.
Our philosophy is complemented by a convincing service with which, thanks to our creativity and competence, concentration and transparency, extraordinary ideas can be realized together with you.
Strong communication (internally as well as externally) is another important pillar for mutual success. Only with trust, a respectful togetherness and appreciation can we realize small and big goals for all sides together.
In the meantime, numerous partners have been closely associated with us since 2007. This shows us that with our concept we have embarked on a path of cooperation from which you as our partner (hotel, DMC, tour operator, travel agency) will benefit in the long term.
sustainability policy
We work sustainably by fulfilling the needs of our partners without compromising the ability of future generations to fulfil theirs.
HR&N follows three major sustainability principles:
EMPLOYEES
- Labour rights are respected, and benefits meet or exceed local and national regulations
- No social, gender or racial discrimination of any kind is practiced or supported
- Employees are involved in internal processes
- Employees receive training and capacity building
Environment
- We reduce energy consumption in our office through permanently switching off lights and machines whilst not in use
- We use webinars and virtual conferencing where appropriate to cut our travel footprint
- We rather travel by train than by car or plane, this is measured by DB Bahn (example Q1/19)
- Where possible we purchase greener office supplies and use local suppliers
- We are already a 95% paper-free office
Society
- HR&N achieves success by having an open, honest and loyal cooperation with business partners
- HR&N regularly donates money to SOS Children’s Villages, WWF and Doc Martin Andreas Trust
- HR&N encourages each employee to give back to society by enabling them to take a day out of the office annually to volunteer for a charity or social project